Frequently Asked Questions
Everything you need to know about the world's safest trampoline.
What makes Springfree trampolines safer than traditional spring-based models?
Our patented design replaces metal springs with flexible composite rods, eliminating pinch points. We also feature a Hidden Frame that sits well below the jumping surface and a FlexiNet enclosure that prevents falls to the ground.
Do you offer professional installation services?
Yes, we provide professional nationwide installation services. You can select the 'Professional Installation' option during checkout, and our certified team will handle the assembly for you.
Can Springfree trampolines stay outside during winter?
Absolutely. Our trampolines are built with weather-resistant materials, including UV-stabilized nets and powder-coated galvanized steel frames, designed to withstand extreme heat, rain, and snow.
What is your shipping policy and delivery timeline?
We offer standard shipping across the continental US. Orders typically process within 2-3 business days, with delivery expected between 7-10 business days depending on your location.
What kind of warranty comes with a Springfree trampoline?
We stand by our quality with a comprehensive 10-year warranty that covers every part of the trampoline, from the net to the frame and the jumping mat.
What is your return policy?
If you are not satisfied with your purchase, you can return your trampoline within 30 days of delivery. Please note that return shipping costs and a restocking fee may apply.